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Online Reputation Manager

A successful company should be able to analyze the feedback it receives from its clients. It’s crucial to investigate negative reviews as soon as they appear, and to solve the spotted issues. Usually a company has multiple social media profiles where its clients can leave the feedback. This is when keeping track of all the ratings and reviews becomes a headache. ORM app was designed to automate this process. It allows to gather all reviews from different websites in one app and to make their overall analysis.

Solutions stack


Logo of Mongoose
Logo of MongoDB
Logo of ExpressJS
Logo of NodeJS
Logo of ES6
Logo of Redux
Logo of React-js
Logo of ReactNative
Logo of Android
Logo of iOS

Goal


We developed ORM App to make it easy to keep track of all company’s feedback. In case a negative review is received, the immediate action can be taken to investigate it and solve the spotted issue.

Features


  • Integration with the websites where the company has its profile (e.g. Angie’s list, Facebook, LinkedIn, etc.)
  • Collecting the reviews from social media profiles
  • Storing the reviews
  • Push and email notifications about receiving a new review
  • Dashboard that shows the ratings statistics
  • App is offline-first